Privacy Policy
Privacy Policy
Effective Date: 6/13/2026
At BBQFlip, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact us for support.
Information We Collect
When you visit our store or make a purchase, we may collect certain information, including:
Your name
Email address
Shipping and billing address
Phone number
Payment information
Order details
Device information
IP address
Website activity, such as pages viewed and products added to cart
Payment information is processed securely through our payment providers. BBQFlip does not store your full credit card information.
How We Use Your Information
We use your information to:
Process and ship your orders
Send order confirmations and tracking updates
Provide customer support
Handle returns, refunds, and exchanges
Improve our website and shopping experience
Prevent fraud and protect our business
Send promotional emails or offers, only when allowed
Sharing Your Information
We may share your information with trusted third parties who help us operate our store, including:
Payment processors
Shipping carriers
Email and marketing platforms
Website and analytics providers
Customer support tools
We do not sell your personal information.
Cookies and Tracking
Our website may use cookies and similar tracking tools to improve your browsing experience, remember your preferences, analyze website traffic, and support advertising or marketing efforts.
You can disable cookies through your browser settings, but some parts of the website may not work properly.
Email and SMS Marketing
If you sign up for our emails or marketing messages, we may send you updates, promotions, and product offers.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Data Security
We take reasonable steps to protect your personal information. However, no website or online system is completely secure, so we cannot guarantee absolute security.
Data Retention
We keep your information only as long as necessary to process your order, provide support, comply with legal requirements, resolve disputes, and maintain business records.
Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.
To make a privacy request, please contact us using the email below.
Children’s Privacy
BBQFlip is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
For privacy questions or requests, contact us at:
