Privacy Policy

Privacy Policy

Effective Date: 6/13/2026

At BBQFlip, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact us for support.

Information We Collect

When you visit our store or make a purchase, we may collect certain information, including:

Your name
Email address
Shipping and billing address
Phone number
Payment information
Order details
Device information
IP address
Website activity, such as pages viewed and products added to cart

Payment information is processed securely through our payment providers. BBQFlip does not store your full credit card information.

How We Use Your Information

We use your information to:

Process and ship your orders
Send order confirmations and tracking updates
Provide customer support
Handle returns, refunds, and exchanges
Improve our website and shopping experience
Prevent fraud and protect our business
Send promotional emails or offers, only when allowed

Sharing Your Information

We may share your information with trusted third parties who help us operate our store, including:

Payment processors
Shipping carriers
Email and marketing platforms
Website and analytics providers
Customer support tools

We do not sell your personal information.

Cookies and Tracking

Our website may use cookies and similar tracking tools to improve your browsing experience, remember your preferences, analyze website traffic, and support advertising or marketing efforts.

You can disable cookies through your browser settings, but some parts of the website may not work properly.

Email and SMS Marketing

If you sign up for our emails or marketing messages, we may send you updates, promotions, and product offers.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Data Security

We take reasonable steps to protect your personal information. However, no website or online system is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep your information only as long as necessary to process your order, provide support, comply with legal requirements, resolve disputes, and maintain business records.

Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.

To make a privacy request, please contact us using the email below.

Children’s Privacy

BBQFlip is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

For privacy questions or requests, contact us at:

support@bbqflip.com